Total Strategic Solutions India Pvt Ltd, hereinafter called TSSIPL (previously known as Total Solutions) (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit https://www.total-sols.com or engage with our professional services, including accounting, tax, compliance, CFO/advisory, audit, payroll and related business support services.
By using our Website or services, you agree to the terms of this Privacy Policy and consent to the collection and use of information in accordance with this policy.
- What Information We Collect
- Personal Information You Provide
We may collect personal and business information when you: Submit inquiries via contact forms or email
Request consultations or services Register for newsletters or updates
This may include:
Name, email address, phone number
Business name, PAN, GSTIN (if provided for service delivery) Communication preferences
Any information you voluntarily share to receive services or support
- Automatically Collected Information
When you visit our Website, we may automatically collect technical data such as: IP address
Browser type
Device type
Website usage data (e.g., pages visited, time spent)
This is typically collected through cookies and similar technologies to improve site performance and user experience.
- How We Use Your Information
We may use the information we collect for the following purposes: To respond to your enquiries and provide services you request
To deliver and manage accounting, tax, payroll, compliance and advisory services To personalise communications and updates about new services or changes
To improve our Website and service offerings
To comply with legal and regulatory obligations (including tax, statutory and audit requirements)
To monitor and secure our Website and services
We will not use your personal information for purposes incompatible with the ones described in this policy without your prior consent.
- Data Sharing & Disclosure
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
We may share your information:
With service providers and partners who assist us in fulfilling service delivery (subject to confidentiality)
With government authorities and regulatory bodies as required by law
To comply with legal obligations, court orders, or to protect our rights, safety, or property In connection with company restructuring, merger or sale of assets (with notice)
All third parties with whom we share your data are required to maintain confidentiality in accordance with this Privacy Policy.
- Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to collect information about your browsing behaviour, improve Website performance and user experience.
You can usually disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Website.
7. Links to Third-Party Websites
Our Website may contain links to third-party sites (e.g., government portals, partner sites). Once you leave our Website, we are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
Total Strategic Solutions
Email:
Phone:
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.